Project Stakeholder Management Workshop
Format: In-Class Instructor-Led Workshop (also available online)
Duration: 1 day | Tuition: $425.00 | PDUs: 7.5
This workshop is designed for team leads, project managers, team members and anyone who wants to improve their stakeholder identification and management strategies.
A critical aspect of successful projects is successful stakeholder management. It is vitally important for project teams to identify the project stakeholders for the various project phases and their varying degrees of authority, influence and expectations. Project teams must understand the overall stakeholder community and determine the optimum level of effort to allocate to each stakeholder. Then, they need to strike a balance between the effort needed to maintain supportive stakeholders and the effort to minimize the impact of those stakeholders who are not as supportive.
While many experienced teams seem to achieve this balance intuitively, applying a proven stakeholder management method improves consistency and the probability of successful project outcomes. This course discusses how to identify, analyze and manage stakeholders throughout a project’s lifecycle phases. This course looks at stakeholders spheres of influence, including strategies to mitigate or enhance such influences. This course includes tools and techniques gleaned from over 50 years of project experience.
Based on a case study, learners identify potential impacts of stakeholder requirements to the project's scope, schedule cost, quality, communications, resource, procurement and risk management plan. Specifically, learners become skilled at identifying stakeholder objectives and requirements, managing stakeholder expectations and requirements as well as aligning scope with stakeholder requirements.
A combination of lectures and hands-on exercises is used to demonstrate how concepts and principles are applied in case studies to reinforce meaning and relevance. Participants are asked to conduct the exercises in a team-based format, thereby enhancing their team-building knowledge and skills.
Participants take turns in explaining their team’s solution to the rest of the class, thus benefiting from peer reviews while having the opportunity to practice their presentation skills in an informal and forgiving learning environment. Peer reviews are an integral part of the workshop and result in a very positive and meaningful learning experience.
At the end of this workshop, participants will have the confidence and the skills to effectively apply the concepts and principles presented in this course in their workplace the very next day. Specifically, at the conclusion of this workshop, learners will be able to:
- Identify who the project stakeholders are in relation to a project’s lifecycle phases
- Categorize stakeholders using a Stakeholder Breakdown Structure
- Quantify and qualify stakeholders based on posture, power and interest
- Analyze and balance stakeholder/project requirements using a structured process
- Analyze stakeholders' information and communications requirements
- Communicate more effectively with stakeholders
Unit 1: Identifying Stakeholders
Unit 2: Stakeholder Categorization & Breakdown Structure
Unit 3: Profiling Stakeholder Posture & Interests
Unit 4: Stakeholder Analysis & Management
Unit 5: Balancing Stakeholder and Project Requirements
Unit 6: Communication Strategies to Stakeholders